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Terms & Conditions for Intake Dynamics

Effective Date: 15 May 2025

Welcome to Intake Dynamics ("Intake Dynamics," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of the website located at intakedynamics.com (the "Site") and the call‑center and lead‑qualification services we provide to law firms and related businesses (collectively, the "Services"). By accessing the Site or using the Services, you agree to be bound by these Terms and by our separate Privacy Policy. If you do not agree, you must not access the Site or use the Services.

 

1. Acceptance of Terms

By accessing the Site, clicking to accept or agree to these Terms, or otherwise using any part of the Services, you:

  • acknowledge that you have read and understand these Terms; and

  • agree to be legally bound by them on behalf of yourself or the entity you represent.
     

If you are entering into these Terms on behalf of a legal entity, you represent that you have authority to bind that entity.

 

2. About Intake Dynamics

Intake Dynamics is a specialized call‑center and client‑qualification provider that helps mass‑tort and other law firms manage inbound and outbound leads, secure electronic retainer signatures, and provide bilingual support 24/7/365.¹ We are not a law firm and do not provide legal advice.

 

3. Eligibility & Use of the Site

You must be at least 18 years old and have the legal capacity to form a binding contract to use the Site. You agree to use the Site and Services only for lawful purposes and in accordance with these Terms.

 

4. No Legal Advice; No Attorney‑Client Relationship

All content on the Site is provided for general informational purposes only and does not constitute legal advice. Use of our Services or communication with Intake Dynamics personnel does not create an attorney‑client relationship between you (or your clients) and Intake Dynamics.

 

5. Confidentiality & User Content

  • We will treat as confidential any non‑public information you provide that is marked or otherwise reasonably understood to be confidential.

  • You grant Intake Dynamics a limited license to use, reproduce, and transmit data or materials you supply solely as necessary to provide the Services.

  • You represent that you have obtained all rights and consents necessary to provide us with personal data belonging to third parties (e.g., prospective clients).
     

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6. Intellectual Property

The Site, Services, and all related content—including trademarks, logos, text, graphics, and software—are owned by Intake Dynamics or its licensors and are protected by U.S. and international intellectual‑property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works.

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7. Prohibited Conduct

You agree not to:

  • use the Site in any way that violates applicable law;

  • transmit spam, unsolicited marketing, or malicious code;

  • reverse‑engineer or attempt to gain unauthorized access to our systems;

  • interfere with or disrupt the integrity or performance of the Site or Services.
     

 

8. Third‑Party Links & Services

The Site may include links to third‑party websites or services that are not controlled by Intake Dynamics. We are not responsible for the content or practices of any linked site or service. Access them at your own risk.

 

9. Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTAKE DYNAMICS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON‑INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR‑FREE, OR FREE OF HARMFUL COMPONENTS.

 

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, INTAKE DYNAMICS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE OR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) ONE THOUSAND U.S. DOLLARS (US $1,000).

Some jurisdictions do not allow certain disclaimers or limitations of liability; in such jurisdictions, our liability will be limited to the maximum extent permitted by law.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless Intake Dynamics and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms; (b) any content or data you provide; or (c) your use of the Site or Services.

 

12. Suspension & Termination

We may suspend or terminate your access to the Site or Services at any time if we believe you have violated these Terms or applicable law, or if continued provision of the Services would expose us to legal or security risk. Upon termination, Sections 4, 7–13, 16, and 18 will survive.

 

13. Modifications to the Terms or the Site

We may update these Terms from time to time by posting a revised version on the Site. Changes are effective on the "Effective Date" listed at the top of the Terms. Your continued use of the Site or Services after the Effective Date constitutes acceptance of the revised Terms.

 

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced by a valid, enforceable provision that most closely reflects the parties’ original intent.

 

15. Entire Agreement

These Terms, together with any Services Agreement executed between you and Intake Dynamics and our Privacy Policy, constitute the entire agreement between you and Intake Dynamics concerning the Site and Services and supersede all prior or contemporaneous communications.

 

16. Contact Us

Intake Dynamics
Email: info@intakedynamics.com

If you have questions about these Terms, please contact us at the email above.

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